Why shouldn't Apple shut this down to prevent spam in order to defend the Apple customer experience.

We are solving a real user pain point and not promoting spam. Users want a more conversational interface when they're reaching out for customer support during off hours and businesses want a better medium to talk to their customers. There is value created on both sides. There is no reason for Apple to ban us.

	▲	redwinbee an hour ago \| parent \| next [-]
		I believe enough people have made it clear in this thread that Apple does already have reason to ban you. Whether or not you promote spam is not the issue, the issue is that Apple already has a feature built for this exact purpose; you can disagree with their approach—and maybe you’re right, I don’t know. But the idea that you won’t blocked by Apple for this is naïve.
	▲	smikhanov an hour ago \| parent \| prev [-]
		> real user pain point That is obvious from all the upvotes your comments get on here.