how is it possible to build this whole thing and not know there is a very rich first party api that does the same thing and more in iMessage https://www.apple.com/ios/business-chat/

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garygao 3 hours ago | parent [-]

iMessage for business has a very long and restrictive registration process, gray bubbles instead of blue bubbles, and is inbound only. We're democratizing iMessage for businesses that have good intentions on helping their customers more but can't afford to go through the long approval process.

	▲	zerozerotwo 2 hours ago \| parent [-]
		Right gray bubbles and validated businesses for commercial and blue for people. Apple business chat is not inbound only. 100% of your features including the ability to redirect voice calls to iMessage are already offered by Apple via an api and its integrated into every major crm