> I'm a happy TurboTax customer for over 25 years.

I've been using TurboTax for about 20 years now and I am not happy. I hate it with a passion, it has more dark patterns than even LinkedIn and with my basic W-2 tax return with HDHP I managed to hit all their 'know issues' 4 years in a row. They of course offered me to upgrade several times during the 'work flow' to make up for it.

I loathe the existence of Intuit and I still have some hope that a future administration will kill it by having the IRS implement a basic digital product for federal tax filing for the 90% of people who use the standard deduction. Intuit should not exist in its current form in any civilized country, it is a form of cancer which only exists because our politicians are a bunch of greedy fucks.

I just file late every year and there are never any upgrades.