I don't think you're typically told why for these things, and it's mostly automated from what I can tell. The automated systems make mistakes but more importantly they're completely opaque. Nobody, not even Google, knows how they work exactly.

▲

potatoman22 6 hours ago | parent | next [-]

Google should know why a human accepted the automated suggestion, or if and why there wasn't any human oversight in the first place.

	▲	okanat 4 hours ago \| parent \| next [-]
		Google knows and wants that there is no oversight. Don't do business with any big tech, if you don't want this kind of incidents.
	▲	advisedwang 4 hours ago \| parent \| prev [-]
		Google knows why there is no human oversight: because that is expensive (both in terms of the labor doing review and the ongoing fraud likely happening while the human review happens).

▲

llmslave 5 hours ago | parent | prev [-]

For big accounts, like railway, zero chance this was a handsoff fully automated ban

	▲	mjcl 2 hours ago \| parent \| next [-]
		Really? This isn't the first time their automation took down a big customer (UniSuper in 2024) by accident. In that case the automation actually deleted the resources and GCP had to recover them.
	▲	x0x0 5 hours ago \| parent \| prev [-]
		That assumes a competent org. If this were aws, I fully believe that. At gcp it's entirely plausible.