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| ▲ | HDBaseT 4 hours ago | parent | next [-] |
| An annual plan shouldn't require a termination fee. If I purchase an Annual Subscription, I should be able to cancel it whenever, with no fee whilst retaining the benefits for my subscription, as I paid for a whole year up front anyways.... Adobe software being a subscription service is nonsense too, but thats for another discussion. |
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| ▲ | sanswork 4 hours ago | parent [-] | | Yes, and if you get an annual plan from adobe and pay up front there is no fee for cancelling. The fee is if you get an annual plan with a monthly payment and cancel early. I remember when it was like $600 for photoshop for a single version(like 25 years ago so what would that be today?). The subscription pricing is a steal. | | |
| ▲ | HDBaseT 2 hours ago | parent [-] | | If the subscription pricing was a "steal" and the perpetual licensing was genuinely more expensive and worse, they'd still offer the perpetual licensing. Instead they killed it, they clearly do not want to cannibalize their subscription offing. It clearly makes them more money. Your first point is valid, I was misunderstanding the yearly subscription pricing, they offer an upfront payment as well as a monthly (but with year commitment). I believe still however, if you pay for a year, cancel, you still get access cut off. Which is absurd. | | |
| ▲ | sanswork an hour ago | parent [-] | | The subscription pricing makes it more accessible to consumers where as previously the only people that paid for licenses were companies(and probably only large companies given it was basically always the most popular warez). So they charge less per release but they dramatically increase the possible consumer base and release lumpy revenue based around semi-regular annual releases with constant cash flow. So on a per user basis it is without a doubt cheaper but overall they can still make a lot more money. >I believe still however, if you pay for a year, cancel, you still get access cut off. Which is absurd. I've not seen anyone claiming this actually happened but maybe I just missed them? Everyone I've seen has said the opposite. |
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| ▲ | m463 3 hours ago | parent | prev | next [-] |
| Take a step back and think of the company who designed this machiavellian scheme and generated this dramatic situation... is this a business relationship with trust and maturity? |
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| ▲ | sanswork 2 hours ago | parent [-] | | "We will give you access to annual pricing discounts but not require you to pay the full year up front" It's not complex or dramatic. |
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| ▲ | hartator 7 hours ago | parent | prev | next [-] |
| Shouldn’t auto renew and auto commit though. |
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| ▲ | sanswork 7 hours ago | parent [-] | | Why? It's a subscription auto-renew is the default. As for auto-commit why would they change your subscription choices on you without you choosing it? | | |
| ▲ | Marsymars 2 hours ago | parent | next [-] | | > It's a subscription auto-renew is the default. There are a number of subscriptions where I regularly want only a single month of service at a time. | | |
| ▲ | sanswork 34 minutes ago | parent [-] | | Then cancel your subscription before its over? I'm not seeing what the problem is here. |
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| ▲ | HDBaseT 4 hours ago | parent | prev | next [-] | | What happens if Adobe changes the price from $299 yearly to 29k? Do you think that is fair? After all they gave you 30 days! | | | |
| ▲ | DangitBobby 4 hours ago | parent | prev [-] | | Because it's not the price you agreed on? Crazy what you people are willing to accept as normal. | | |
| ▲ | sanswork 4 hours ago | parent [-] | | The notification is telling you of the new price. If you don't do anything at that point then it is the price you agreed on. |
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| ▲ | DangitBobby 7 hours ago | parent | prev [-] |
| Why are you defending obvious theft? |
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| ▲ | koolba 7 hours ago | parent | next [-] | | > Why are you defending obvious theft? Where’s the theft? It’s perfectly normal to have a fee for breaking a lease. And that’s what an annual subscription paid monthly is anyway. It’s a commitment for an extended period of time. If you could just stop paying and retain the discounted rate, what is an annual subscription vs a monthly one? | | |
| ▲ | DangitBobby 4 hours ago | parent [-] | | Is upping the fee and automatically confirming the contract without a re-up "perfectly normal"? Seems doubtful. | | |
| ▲ | anomaly_ 3 hours ago | parent [-] | | Yes? Commercial leases (and residential for that matter) commonly have increase clauses that operate automatically (CPI, 3/4/5%, market review, etc). |
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| ▲ | whyenot 6 hours ago | parent | prev [-] | | Because it is not obviously theft. If you are getting a discount for making a year-long commitment, and then cancel, breaking that commitment, isn't a cancelation fee appropriate? | | |
| ▲ | DangitBobby 4 hours ago | parent [-] | | Is that the whole story? Or did you miss literally half of what GP said happened? |
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