Skill issue. Taxi companies aren't able to innovate and adapt and improve, despite the competition from Uber, preferring instead to use lobbying and regulations too survive in a post-Uber world.

Actually, it is a marketing issue. Taxis did innovate and did improve and imo are a better product than uber today. They have an app that is no different than what you expect with rideshare apps. Actually it is better, I can schedule a ride and get a flat rate with tip already baked in to places like the airport. No need to fret about surge prices at all, what I see when I schedule it today is what I pay when it comes tomorrow or next week or next month, whenever I've scheduled it.

But, no one uses it, because uber and lyft have become kleenex or coca cola: the brand name associated with the basic phenomenon, such that consumers cannot even think about the phenomenon without thinking first of the brand and probably resorting to the brand.