I do not think author understands how opensource works. You have a problem on your computer, in __your__ software, and somehow some random dude is responsible for fixing it? Sure if you gimme a few kilo USDs I will drop everything and come to rescue you. But for free it is a volunteer gig I do once a month....

I dunno man ... I produced a few things that got a few github stars over the years.

At the risk of repeating myself -- this is targeted at other OSS maintainers, not random people who might have done a git pull of some random project a couple years ago.