Honestly I never thought about it that way, but I do think that's an exaggeration. I don't see any believable sign that Anthropic's goal was ever to "serve humanity." That said, how do you serve humanity properly? Do you scale a mediocre product to a billion people and treat them like shit or do you build it deliberately and support what you make, even if that costs more?

You sound like "AI" is something people deserve for free when clearly, if you look at the garbage energy footprint alone, it's going to have to cost. Supporting it is going to have even more.

P.S. How can you "serve humanity" if you literally don't support the humans who use your stuff?