We did try to appeal.

First reply: > Earlier this week, your account was disabled by an automated system for being in violation of our Terms of Service or Acceptable Use Policy. Upon further investigation, we believe this was an error and your account has been reinstated. We apologize for the inconvenience and thank you for your patience.

We were still banned after few days so I sent another email to ask to be unmanned.

Second message:

> Thanks for getting in touch. Please visit our Safeguards Center for more information about our approach to user safety, warnings, and appeals.

I tried more and more but only got only replies to visit more and more links. I gave up at some point

I appealed one time, took 3 weeks to get my 30 dollars back. will never deal with that again