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tempaccount5050 3 hours ago

In the early 2000s I got a job right out of highschool working at a Blue Cross Blue Shields call center. I thought it was going to be customer service but it was insurance claims. Training was supposed to be 6 weeks but they pushed me live after just 2. I had no idea what I was doing. After floundering for a couple weeks trying to learn to basically be a fuckin doctor, I just started approving everything. "Patient needs emergency surgery for X" "Approved". The whole experience was completely insane.

kjs3 2 hours ago | parent | next [-]

That was the correct course of action.

vjvjvjvjghv 2 hours ago | parent | prev | next [-]

“ I just started approving everything. "Patient needs emergency surgery for X" "Approved".”

Did they ding you for bad performance after a while? Your job was to maximize denials, not approvals.

evulhotdog 3 hours ago | parent | prev [-]

Thank you for your service!