Thanks a lot for sharing your story. It's incredibly valuable to hear specifics like that.

No problem. If anyone is feeling anxious about this stuff and wants to chat, my email is in my profile. I figure the only way through from here is forward, and talking about things is a great way to get a better understanding and approach solving them. It's long been a catchphrase of mine in meetings and discussions when people are speculating about some other person or team to say "let's go and ask them!". You'd be surprised how often people don't consider it.