Good clothes can be definitely stitched. Some brands even offer free or reasonably priced repairs. Patagonia or Citizen Wolf are two examples that spring to mind, and it's even more common once you cross a certain price point. Same applies to good hardware, but you need to do some research before buying.

I am afraid Google's business model is incompatible with this approach as they have almost no customer service because it doesn't "scale". Actually, what they are doing is turning customer service costs into externalities, i.e. environmental waste.