Remix.run Logo
kommunicate 3 hours ago

I will never buy another google hardware product again after my most recent pixel experience. I was sent a phone with a defective modem that they refused to replace. This is despite having bought 5 other pixels and also using google fi and a bunch of other google products.

I will never trust them with a hardware purchase ever again.

gruez an hour ago | parent | next [-]

>I was sent a phone with a defective modem that they refused to replace

To be fair, how would they even verify this? Unless it's outright broken (eg. no cell reception), someone with a "defective modem" is basically indistinguishable from the 99 other people with a perfectly fine phone, but nonetheless want their phone replaced for various nonspecific issues about cell reception.

draw_down 6 minutes ago | parent [-]

[dead]

satyamkapoor 3 hours ago | parent | prev | next [-]

I bought a skagen with google watch os or whatever was it called. The experience was so so bad, I’m never going back to Google products.

mherrmann 3 hours ago | parent | prev [-]

As another n=1, I've been happy with my Pixel phones over the years and never had such an experience.

kommunicate 2 hours ago | parent | next [-]

I was very happy with them until they sold me a defective phone, jerked me around for months, then refused to replace it.

arboles 3 hours ago | parent | prev | next [-]

That comment was criticizing Google's support. Did you also have an experience with them?

OisinMoran 3 hours ago | parent | prev [-]

Yeah I've been exclusively on Pixels since the 2 and love them