It could just be me, but the usecases they're trying to solve for always seem... out of touch from reality.

Either they live in their own bubbles where their lives revolve around constant shopping, traveling, throwing parties, and doing creative work...

Or they're not bothering to do basic observational research around how normal people live.

You mean the average person's problems aren't solved by a custom widget to track their flight to Iceland?

The irony is that most of these things would be better solved by a bot you can text. Create a thread for a trip or whatever, have it text you when flights are delayed or cancelled, reminders, let you ask it question, etc. So just...a chatbot.