This sentence in Bambu Lab's blog post is wild:

> We have documented incidents of service outages caused precisely by spikes in unauthorized traffic - overwhelming the servers, causing service disruptions affecting everyone. The cost was instability felt by all users.

So it's a problem that their printers are popular, and they can't be bothered to scale their infra, so let's gate everything based on USER AGENT STRING! This is so crazy of an excuse that I don't believe it.

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kennywinker 3 hours ago | parent | next [-]

Seems like making the slicer only able to talk to the printer via the cloud was a bad way to do things, where any issue results in “instability felt by all users.”

	▲	shrx 14 minutes ago \| parent \| next [-]
		It can talk to the printer directly if you use "LAN mode". This also work with 3rd party slicers like OrcaSlicer.
	▲	throwawayqqq11 2 hours ago \| parent \| prev [-]
		They also seem to not know their nerdy customers, which means, fun times ahead :)

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flowerthoughts 3 hours ago | parent | prev | next [-]

Do the well-behaving clients really need to use those servers? Could you have done something to avoid this bottleneck for all users?

Yeah, this is a farce.

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ibaikov 3 hours ago | parent | prev | next [-]

So technically they just said that their printers would be less popular if Orcaslicer ceased to exist.

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philipwhiuk 5 hours ago | parent | prev | next [-]

I guess if it's a security issue, it's a security issue: https://github.com/bambulab/BambuStudio/issues/10681

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closetohome 5 hours ago | parent | prev | next [-]

So am I understanding correctly that all of this "unauthorized traffic" was their customers...using their product?

	▲	9cb14c1ec0 5 hours ago \| parent [-]
		So it would seem.

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miki123211 3 hours ago | parent | prev [-]

A conspiracy-theory steelmanning interpretation of that statement is that Bambu thinks that some unscrupulous Chinese manufacturer is performing DDoS attacks against them, but can't fully and publicly admit to that for legal reasons.