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jchw 3 hours ago

I made the tragic mistake of getting a Bambu printer (an X1C, with AMS even...) right before they gave all of us the middle finger. I now have it offline, running out of date firmware, connected to a special WiFi network that is isolated from the Internet.

That upset me, but now I'm pissed. Now I don't even care about their stupid printers. Now I'd like to waste Bambu Lab's time and cause problems for them.

And also, while this X1C should be going strong for years, my eyes are on Prusa should I want another printer any time soon for any reason. Less polished or not, they seem like they're still better for consumers even though they are apparently less open than they used to be. But I'm of course interested in hearing what people recommend, too. (I got an X1C because I knew it would be simple, but I don't particularly mind getting my hands dirty or anything. I did build an Ender 3 kit before that.)

sottol 3 hours ago | parent | next [-]

Once you have a reliable printer, the workflow is mostly to slice -> send to printer -> wait and check on it every couple of hours until it's done ime. Imo it no longer super matters how much better the on-screen ui or webcam are.

Mutli-color though is where Bambu has a good leg up.

(Diluted) Vision Miner Nano Polymer Adhesive and a good bed leveling probe has done a lot to make my printer set and forget, no matter which print sheets I use.

nicce 2 hours ago | parent | next [-]

Wasn’t the main hassle in calibrarion and Bambu was good in that and is major reason for popularity? So ”once you have a reliable printer” is kinda big thing.

anamexis an hour ago | parent [-]

Prusa is on par with Bambu in that respect. Really, Prusa are the ones that pioneered hassle-free calibration.

busterarm 3 hours ago | parent | prev [-]

> Mutli-color though is where Bambu has a good leg up.

I'm excited for INDX but going to wait a year or so.

cassianoleal an hour ago | parent [-]

I'm waiting for my Founders Edition. I'm confident it will work well, even if not perfectly at first.

bdcravens 2 hours ago | parent | prev | next [-]

It may not have been a feature then, but you can run updated firmware and still keep it offline by using Developer Mode.

https://wiki.bambulab.com/en/knowledge-sharing/enable-develo...

jchw 2 hours ago | parent [-]

I don't trust it anymore. I'm using LAN mode today, I have little incentive to update. If I update to anything, it will certainly be third-party modified firmware.

bdcravens 2 hours ago | parent [-]

The only one that I'm familiar with is https://github.com/X1Plus/X1Plus

offbynull 2 hours ago | parent | prev | next [-]

I'm also in the same boat of regret, but for other reasons. Their support team is beyond awful. I purchased an H2S AMS combo just shy of two months ago (mostly because I saw it being praised by HNers a while back) and found out recently that the AMS they've sent me is defective. It's been truly a bizarre experience trying to deal with customer support. They told me to disassemble the AMS and swap a couple of modules that they mailed me. I did, provided them evidence that I did, and provided evidence that it didn't fix the problem. Their response was to claim that I didn't actually swap the modules and that because of that my warranty no longer applies, and then they said they'd give me a free roll of filament for my troubles (lol). At that point I began the process of invoking the consumer protections afforded to me. Called my credit card company and opened a dispute, invoked Massachusetts law M.G.L. c. 93A, and I'm about to contact my AG.

It's a shame they're going in such an anti-consumer direction, both with their gaslighting customer support and the lawfare against Orca.

15155 an hour ago | parent | next [-]

The Magnuson-Moss Warranty Act is your friend. Furthermore, the idea that you could be expected to perform technical labor to repair something is ridiculous: grandma is protected, too, and this type of service falls far outside the scope of what is reasonable.

BowBun 2 hours ago | parent | prev | next [-]

Just wanna say, I appreciate you going through the effort. Please share your story as it progresses!

ndr42 an hour ago | parent | prev [-]

So "right to repair" is "duty to repair" now? /s

herbst an hour ago | parent [-]

I was offered to return it or try to fix it myself. In the end the fix was even easier than initially thought and it's working great since. No idea if that's because I am in the EU market and not US. They did take their time to respond but otherwise service was ok.

microtonal 3 hours ago | parent | prev [-]

After my initial Ender 3v2 (which was my entry point to 3D printing, but a terrible printer otherwise), we bought a Prusa even thought it was much more expensive than Bambu because we wanted to support a European company and because as a European company they are under the GDPR.

It has been absolutely great and low-effort. I haven't needed it yet, but their printers seem to be focused on easy maintenance by their owners.