I stopped after I realised I was paying a premium price for stale cold chips and luke warm burgers.

It got so bad they ran a promo that if your chips weren't hot and fresh they'd give you a new batch for free.

Guess it cost them too much because they killed that promo pretty quickly.

How do you get cold fries? Is the bulb out in the heat lamps?

Also, it's been known for decades that you ask for fries with no salt so they have to make a new batch as they salt them immediately after cooking.

Order fries with no salt, and they will fry a whole new basket to fill your order. You have to wait, but you get fresh hot fries every time.