Out of curiosity, has the demand stayed the same? I'm asking because you see the same with electricity grids, designed in a different time with much lower demand.

Sorry to hear this, it seems like a great system to me but you have to have the capacity right. I'm planning on getting one in the next year but the drilling will be more than we need and we opt for no glycol (yet) as that also gives us headroom

I don't think system ever met demand when commissioned (we are 3rd owners). 1st owner largely neglected the system (which I interpret as reaction to it not working well), 2nd owner had local company known for "fixing geothermal" do a lot of retrofits (new higher flow pumps, increasing diameter on plumbing within the utility room to decrease "lift/work" required of the compressors, more feedback sensors / logic boards, added backup electric water tank heating for the radiant system, switch to methanol). These fixes have seamed to limit failure modes to a smaller set of things: mainly compressors dying early.

Currently system is running 20% methanol to combat the 29degF EWT (entering water temp) in deep winter. House is in Zone 6a.

One thing I learned in researching all of this is that use of ground source over many years can move the bulk ground temp permanently. (House also has water-to-air water furnace for AC). If heat pulled from ground in winter is not sufficiently replaced by heat added during summer, can move bulk ground temp over time. (If densely packed residential ground loops ever became a thing, I think this is a real risk.). But I am not sure if we have this issue at our place, still in first year, not enough data points.