#hugops is to your coworkers, not to the nameless big-corps who can't maintain a service for paying customers. You should be raising a shitstorm when things you pay for aren't reliable or unusable.

Hot take, if it's traffic is causing issues, throttle your free-tier, pause signups, or stop giving out free things (like runner time).

Who is “maintain[ing] the service”? The workers, of course!