| ▲ | joshribakoff 2 hours ago | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
I recovered ~$250,000 under beverly song act (California lemon law). (My principal and interest back for multiple vehicles) I repeatedly complained it was activating “emergency lane departure” while driving manually, even after disabling the setting. This had the effect of the vehicles swerving towards cross walks or walls. Clearly a software issue but they played dumb and forced me to book service visits and refused to provide loaners. Each time they returned the vehicle(s) with a short resolution of “expected characteristic”. I read my purchase agreement, emailed them, and simply stated they are obliged to buy back my fleet given its a hazard to public safety. They obliged without discussion. There were also other persistent issues with the vehicle beyond the software but i suspect the software put them into a double bind where if they “fix” it they create more liability via accidental disengagements. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| ▲ | SilverElfin 2 hours ago | parent [-] | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
I’ve had this type of issue on multiple European car brands. Software issues with driver assistance features, which they keep ignoring. Things like sudden unexplained braking, not showing down due to cars stopped ahead, swerving randomly... I accepted it because getting them to cover anything, even physical things, even under warranty. They just come up with self serving guidelines and excuses. Glad you had success. Did it require lawyers? | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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