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layer8 3 hours ago

If the old one could still be used, they shouldn’t send a new one anyway.

breakingcups 3 hours ago | parent [-]

Well, if it can still be repaired but the producer doesn't want to bother and just sends a new fan, that's fine. That doesn't mean a repairable product should be destroyed and sent to a landfill just because it makes Noctua's logistics easier.

layer8 2 hours ago | parent [-]

The point is, if the owner thinks it can be repaired, they shouldn’t call for a replacement in the first place. And indeed they wouldn’t get one, because they wouldn’t break the blade. So it’s completely under control of the owner.

Levitating an hour ago | parent [-]

Sure but the owner could've technically been left with a spare part in this case

Though it's not that likely that users will try to replace the blades on a fan.