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tptacek 5 hours ago

That has not been my experience with debit cards in the US at major banks, at all, over decades.

(I'm pathologically avoidant of credit cards, which I think are mostly pointless.)

jabroni_salad 5 hours ago | parent | next [-]

When my bank account got drained, I could not pay rent or any bills. I had enough cash for about a week of food. It took 4 weeks for the bank to decide I could be made whole. Ever since then I have never even put a debit card in my wallet. I know what the laws say. I have read endless "well banks usually[...]" type messages. and yet all the same I one day awoke to find myself transformed into a giant cockroach.

tptacek 5 hours ago | parent [-]

EFTA Reg E gives banks 10 days to make you whole (less an optional $50 deductible depending on when the fraud was reported). My experience going back decades is that they've simply reverted the charges instantly. What bank were you using? My experience is with the usual suspects --- Citi, Chase, and BofA.

Under the law, credit card issuers actually have more time to deliberate before making you whole, not less.

Merad 4 hours ago | parent | next [-]

That's not quite accurate. They have 10 days to issue you a temporary credit if the investigation is going to take more than 10 days. They are willing to issue the credit immediately precisely because it's temporary. If the investigation resolves in your favor the credit becomes permanent and you never know the difference. If it takes more than 30 days - well, I worked with BofA about 15 years ago and saw more than a few customers who ended up with a giant mess because that temporary credit expired after 30 days resulting in a snowball effect of failed payments and NSF charges.

jabroni_salad 4 hours ago | parent | prev [-]

sorry, I ninja edited my comment to avoid having an identical discussion as the previous many times I brought up this topic.

It is nice that you know what the law is but that isn't the same as the law being followed. Also the bank was PNC, not the biggest guy ever but not a small player either.

lIl-IIIl 5 hours ago | parent | prev | next [-]

You can reverse the charges on debit cards, but the money is withdrawn at the time the charge is made. This is not the case for credit cards.

AnthonyMouse 4 hours ago | parent | next [-]

> You can reverse the charges on debit cards, but the money is withdrawn at the time the charge is made. This is not the case for credit cards.

In a sense it is though, because it lowers your available credit by the amount of the charge. And the fraudsters are going to try to run you right up to your credit limit, so you end up at the same problem: You now have legitimate charges being declined because the fraudsters locked up your payment card.

lxgr 3 hours ago | parent [-]

Having multiple credit cards in the US is quite common, since there's no practical downside (unlike having multiple checking accounts, which locks up liquidity at usually no interest payment) and it can even be beneficial for your credit score.

devmor 5 hours ago | parent | prev | next [-]

Most US banks will credit your account for the amount of the dispute immediately upon starting the investigation, so it is functionally equivalent from a consumer perspective.

lxgr 3 hours ago | parent [-]

In fact, all US banks should be doing this, or they'd be in violation of Regulation E.

tptacek 5 hours ago | parent | prev [-]

That's true, but it's not the claim the parent commenter made.

5 hours ago | parent | prev | next [-]
[deleted]
yladiz 5 hours ago | parent | prev | next [-]

Why do you think they’re pointless?

tptacek 5 hours ago | parent [-]

For most of my adult life I haven't been able to get a credit card --- even after we sold Matasano Security, with the proceeds of that acquisition sitting in a money market checking account at the giant bank I use, that bank would still only issue me a secured card. I pay my bills and all, but at some point when I was like 19 I bought a shirt at Nordstroms and they signed me up for a card and I didn't pay enough attention so I presumably still somehow owe them $40, and it wrecked my credit score.

No part of my life has been harder for not having revolving credit. I had a family, with two kids, starting in my very early 20s; I have lived on ramen wages several times since then; I've bought houses, rented cars, all that stuff. There's really been no point I can think of where I felt like having a revolving credit card would have made any of it more manageable.

I'd get points and stuff (I have a card now, it has a fuckload of points on it) but that's just an incentive to use the cards, not an intrinsic case for them.

I think most people would be much better off just using debit cards, and operating with the funds they actually have. And, again: it is in fact easy for me to say that today, but I believed the same thing when I was younger.

The crazy thing is coming to realize how little your credit score matters if you decide not to play this game. People say it will impact your ability to get a mortgage or a lease, but: not my experience!

skeeter2020 5 hours ago | parent | next [-]

>> I think most people would be much better off just using debit cards, and operating with the funds they actually have.

Totally agree, but - and this is another example where the rich(er) benefit - if you actually have the money and good financial discipline you're better to put everything on your CC and pay it off in full monthly. Let the merchants finance for free for 3 weeks, plus maybe get perks like purchase protection and extended warranty.

lxgr 3 hours ago | parent | prev | next [-]

> No part of my life has been harder for not having revolving credit.

Maybe not harder, but one undeniable downside is that you've been paying roughly 2% more for roughly every purchase you've ever made (other than rent or mortgage payments and a few other exceptions) than you would have if you had good credit and used a credit card, due to how the US payments market is structured.

To be clear, I'm not saying that this is a reasonable state of affairs, but it's the reality.

Another issue that comes to mind are rental cars – while there's no real difference in risk protection to merchants (it's not like a credit card on file can magically make a wrecked or never-returned car reappear), many rental car agencies require them; I suspect because they use them as something of a proxy indicator of "generally responsible-enough behavior to have been issued one by an institution also exposed to risk".

tptacek 43 minutes ago | parent [-]

I am much, much less afraid of paying a little more on transactions, or of card theft resolution, than I am of racking up credit card debt. Everybody I know that got into a hole on credit card debt was smarter and better organized than I am. I see it as an inherently predatory product.

gblargg 4 hours ago | parent | prev | next [-]

I've never needed credit but chose to get credit cards to establish a credit history for the future, and use their cash back programs. I get 3-5% back on all my purchases, so they've paid well over the years, and I have a good credit score.

subhobroto 4 hours ago | parent | prev [-]

> Under the law, credit card issuers actually have more time to deliberate before making you whole, not less.

Could be but in my personal experience, it has been the exact opposite. That said, I don't use banks. I work with credit unions exclusively. Maybe they have very different rules when it comes to handling debit card fraud.

The only time I have needed a debit card are when a place doesn't accept credit or charges a heavy markup for credit. Someone here mentioned Robinhood virtual credit card - I need to look into it, but I use a similar service and I keep my debit card locked only to unlock it for the exact window I am actually using it.

> rented cars, all that stuff. There's really been no point I can think of where I felt like having a revolving credit card would have made any of it more manageable.

I'm unaware when you last rented a car but when I rented a car last month, the company put a $500 hold on my credit card. That credit card hold went away after I returned the car in good condition a week later. I imagine, if I had used a debit card, that $500 hold would have made $500 disappear from my bank balance during that time. When my nephew rented a car, they put a $2000 hold on his credit card, I'm assuming because he's younger than 21. He certainly doesn't have $2000 to spare in his bank account.

The same credit card got me a free upgrade on the rental car, primary insurance protection during the rental period (I didn't have to buy the $40/day rental insurance) and got me 5% cashback on the full rental amount essentially undoing state taxes. The estimated cash value of these would have been ~$500 for the week. Using the debit card from my credit union would have got me exactly $0 (plus a reduced balance the whole time).

OTOH, a credit union shipped me a chipped debit card preactivated. The debit card shipped via regular USPS mail and was stolen along the way. I always keep $400 in my checking account, so the theif emptied my card at Target and 7/11. Within hours of receiving text about the charges, I called my credit union, informed them of the detail. They sent me a binder full of documents to sign. The whole time the money wasn't refunded. They took a month to review evidence and refunded me $50 (of the $400) and told me I would have to provide additional evidence that needed wet signatures, notarizied to receive the rest ($350). Every notarizied page in my jurisdiction costs $150.

> EFTA Reg E gives banks 10 days to make you whole

Interesting - any idea if this applies to credit unions too (because then you just got $350 back into my pocket!)

> I presumably still somehow owe them $40, and it wrecked my credit score.

> People say it will impact your ability to get a mortgage or a lease, but: not my experience!

Are these mortgages or a leases after you became wealthy or around the time when your credit score was wrecked? I imagine the effects of the Nordstroms credit card wore away 5-7 years (I don't recall exactly which) after the $40 was reported as late. So if more than 7 years passed between these two events, you might have a perfect FICO score now, even though you don't know it. I imagine you can just go to CreditKarma for free and use their free "dispute" charge option to permanently erase that Nordstrom black spot forever. I don't think anyone cares a multimillionaire had a forgotten $40 invoice when they were 19.

Also, for anyone above $1MM in liquid networth, most financial institutions treat the credit history as a signal and not the primary signal. I believe you have been above that by a healthy amount for a while now :)

PS: I am a HUGE fan of yours. I wrote all of the above expecting you absolutely wouldn't have a second to read a word but if you do, Thank You not only for reading (I hope atleast some of it helps you) but for your comments on HN from which I have learned a lot.

tptacek 4 hours ago | parent [-]

I bought my first property in 2000, when I was in my very early 20s, and definitely wasn't wealthy. I bought a house in Ann Arbor in 2004, when I had no savings and was living on an ordinary developers salary; another in Chicago in 2005 (don't do what I did) when were starting Matasano. We sold Matasano in 2012 and my credit score was bad enough then that I was still required to get a secured card despite a relatively enormous sum of money parked in my account.

I think EFTA covers the mechanism of how debit cards work, not the institutions that issue them, but I'm not an expert. I would lean towards keeping an account for the card I use in normal transactions at one of the Big Four banks.

subhobroto 3 hours ago | parent [-]

> another in Chicago in 2005 (don't do what I did) when were starting Matasano

Uff. I perhaps can imagine what you were going through the next 10 years.

PS: I actually would like to hear your thoughts on where cybersec is headed in the age of LLMs (Mythos or not), would it be OK for me to reach out about it (unless you've written about it already)?

epcoa 5 hours ago | parent | prev [-]

Well good for you. Us poors in the US like them for what they’re worth.

tptacek 5 hours ago | parent [-]

Like what? That banks will make you instantly whole on card fraud to debit cards, and are legally required to do so? I like that too.

epcoa 5 hours ago | parent [-]

In addition to nominal fraud prevention (and how is any debit card better) there’s nothing better to claw back transaction fees, so what the fuck am I supposed to do?

tptacek 5 hours ago | parent [-]

I'm not saying debit cards are better at fraud prevention and response; I'm saying they're roughly equivalent. The downsides of credit cards are self-evident.

criddell 4 hours ago | parent | next [-]

The downsides aren’t really self-evident to me. I’ve been using credit cards for everything I can for 35 years and I can’t think of any downsides. Even the cards I’ve had that had annual fees I chose to pay that fee because the benefits were worth more than the fee to me.

I can think of plenty of times where the upsides of having a credit card were realized though.

tptacek 4 hours ago | parent [-]

You don't know anybody in 5-figure+ credit card debt? I know several. I don't know anybody in debit card debt.

criddell an hour ago | parent [-]

No, I don’t know of anybody who has a big credit card debt. I don’t think I’ve ever carried a credit card balance past my payment date.

I did have a six-figure debt to a bank and if didn’t make my payments they would take the house from my family! Much higher stakes than any credit card debt I’ve ever had.

I do have a debit card though and it’s actually not that different from a credit card. If I spend money not in my account I would get charged a $25 overdraft fee plus interest.

tptacek 42 minutes ago | parent [-]

I think that's weird, because I can count off 6 or 7 just off the top of my head, people I know reasonably well, all of them well-educated, and smarter & better organized than I am. I don't really understand the argument we'd be having here: obviously, empirically, credit card debt is an enormous problem in the United States.

epcoa 5 hours ago | parent | prev [-]

So maybe I’m wrong but the belief is that debit card protections are worse than a credit card in the US. I really don’t have the personal time to test this, but I do know that when I dispute on a credit card it is initially removed until proven valid.

Again maybe I’m wrong but I don’t agree they are equivalent. It sure fucking feels that way, the money isn’t threatened from my account.