Your commercial website is not for you. Would be a better title.

Or non-personal.

There are non-commercial websites such as Government that put a lot of effort into focussing on the user.

Some of the Gov design systems are well worth looking at.

	▲	nephihaha 2 hours ago \| parent [-]
		I thought the object of government, legal and complaints websites was to reduce customer interaction? The British government is notorious for bad or barely functional websites.