| ▲ | gjsman-1000 3 hours ago |
| When you signed up, you agreed you understood the line - which is whatever Anthropic decides the line is. Legally, the line hasn't changed at all, nor has your moral position relative to Anthropic. Don't like it, cancel, but it was always the deal. This is, by the way, the same legal principle that the website you are posting on, right now, uses. Some uses are prohibited. Not every line need be explicit. You aren't allowed to smack talk Y Combinator or the moderators without possibly being banned for life, and you certainly do not have a legal case if they do. |
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| ▲ | StilesCrisis 2 hours ago | parent | next [-] |
| Do you think businesses are allowed to just take your money, laugh, and refuse service for no reason? People spend large sums of money for this tool. They can't just delete your balance because they feel like it. |
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| ▲ | bachmeier 2 hours ago | parent [-] | | > Do you think businesses are allowed to just take your money, laugh, and refuse service for no reason? > People spend large sums of money for this tool. They can't just delete your balance because they feel like it. Unfortunately, in the US, they can. I'm not a lawyer working in this area, but my understanding is that companies are in general free to stop doing business with any customer at any time (other than reasons like the race of the customer). And in this type of transaction, there is no obligation to give a refund when they cut off the business relationship. This is different from a business-to-business contract or other types of contracts. This type of sale you're generally out of luck if the business cuts you off. That's why Amazon can delete the music library they sold you and give you no compensation. | | |
| ▲ | StilesCrisis an hour ago | parent | next [-] | | Amazon doesn't sell digital music; they sell a license that contractually they can revoke at any time. It's possible that Anthropic also structured its EULA such that we're buying Claude Fun-Bucks with no value and that they can obliterate at any time with no recourse. I haven't read the EULA so who knows. But if they did this and it went to court, they'd still need to get a jury to agree to this interpretation and that's a huge unknown. | |
| ▲ | echoangle 2 hours ago | parent | prev [-] | | They can not prolong the contract but obviously they still have to provide the service you already paid for. Imagine paying for 1 year of Netflix and one week later Netflix decides to cut you off. Does that make sense? |
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| ▲ | echoangle 2 hours ago | parent | prev [-] |
| If you’re paying for it, they can’t just arbitrarily deny you service for made up reasons. I would cancel, but then I would also charge back my payment I’m not getting my promised service for. |
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