Depth of use over the lifetime of an app is a quality all its own that often not appreciated. A recurring pattern at $dayjob is that a new manager or director will join a business unit and declare an existing app as the worst terrible, no good, horrible app they've seen and they're going to fix that. A year and a half later the new app is finally delivered with 80% of the original functionality and a fresh set of bugs. The new dev team sees the surface functionality but misses a lot of the hard earned nuance the old system accrued over time. This is a pattern that existed long before LLMs.

Yes, see e.g. a quarter-century-old (!!) https://www.joelonsoftware.com/2000/04/06/things-you-should-...