After going public and getting publicity. You shouldn't have to do that just to get a company to fix their own mistake. They stole $200, where do they get off saying they won't give it back?

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cortesoft an hour ago | parent | next [-]

The tweet is from 3 days ago and the bug report 4 days ago. Not sure if it was publicity that made it happen or not.

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TehCorwiz an hour ago | parent [-]

I know HN has a lot of devs, but I'm pretty sure none of us are going straight to Github to file for a refund from a bug. I'm assuming they notified customer service first and were rebuffed, then filed the bug.

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everforward an hour ago | parent | prev [-]

We desperately need some sort of anti-retaliation provision added to chargebacks and CFPB complaints. They get off saying they won't give it back because how willing are you to get banned from Anthropic? You're like 3 legitimate chargebacks with vibe-coded companies to be banned from all the frontier models.