> This is very surprising.

Dude what is it with HN and using extra soft words that don't at all mean the actual thing they're supposed to mean.

Nothing there is a surprise.

This is very bullshit and probably (in a better world for sure) very illegal. Can't bill more than you've actually delivered and what the customer in advance agreed on.

Stop with this god-awful corporate-washed lingo. You're not being professional, you're skewing reality.