| ▲ | _cs2017_ 2 hours ago | |
Is github the correct channel to report a billing issue? I would assume github is a place where you report issues with the github project. When there's a billing problem, there are usually different lines of support. For example, chatgpt when asked "How to report a billing issue with Anthropic subscription?" says: Best way: Use Claude’s built-in support Log in to your Claude account at Anthropic / Claude.ai Click your initials or name in the lower-left corner Select “Get help” Use the support messenger to describe your billing issue (duplicate charge, failed renewal, refund request, missing credits, invoice issue, etc.) | ||
| ▲ | ceejayoz 2 hours ago | parent | next [-] | |
I asked how to get a partial refund (it blew through my quota in a single question) and Claude sent me to Github. | ||
| ▲ | croes 2 hours ago | parent | prev [-] | |
It’s not a billing issue, it’s a bug that leads to the usage of the wrong quota | ||