| ▲ | mikehearn 3 hours ago |
| "I need to let you know that we are unable to issue compensation for degraded service or technical errors that result in incorrect billing routing." Not sure I've ever seen a company openly take this position. This is a crazy policy. |
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| ▲ | root_axis an hour ago | parent | next [-] |
| More likely its just an LLM hallucination, not a real policy that Anthropic has. Unfortunately for them, it's a bad look to showcase one of the main failure modes of their product in their own business process. |
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| ▲ | Henchman21 36 minutes ago | parent [-] | | If they've let their AI write the policy, and then they repeat that as policy, how exactly is this an "LLM hallucination" and not a real policy? | | |
| ▲ | teraflop 29 minutes ago | parent [-] | | It's both, isn't it? If the AI writes the policy and is also responsible for enforcing it (by handling tickets and acting as a gatekeeper for which issues are escalated to humans who can do something about them), then the hallucination becomes real. |
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| ▲ | isoprophlex 2 hours ago | parent | prev | next [-] |
| More and more I feel that the one thing Github needs to turn the tide of bad press, is to allow adding clown or turd reaction emoji on comments |
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| ▲ | 4lx87 2 hours ago | parent | prev | next [-] |
| Because it's illegal. |
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| ▲ | adamq_q an hour ago | parent | prev | next [-] |
| Bug filer posted that reply as a joke. Look at the username. |
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| ▲ | joenot443 34 minutes ago | parent | prev | next [-] |
| I think the OP posted that reply as a joke |
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| ▲ | moralestapia 2 hours ago | parent | prev | next [-] |
| Brought to you by, allegedly, the "Good" AI company. |
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| ▲ | an hour ago | parent | prev | next [-] |
| [deleted] |
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| ▲ | DetroitThrow 3 hours ago | parent | prev | next [-] |
| In many countries, this also isn't legally tenable. |
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| ▲ | greenmilk 3 hours ago | parent | next [-] | | Is there any country where it is? | | |
| ▲ | Pay08 an hour ago | parent | next [-] | | Probably. There are a lot of countries, especially third world ones, with very lax legal systems, not to mention the multitude of countries where law basically doesn't exist. | |
| ▲ | pinkgolem an hour ago | parent | prev | next [-] | | At least in Germany in B2B contracts that might be possible. For b2c, no chance | |
| ▲ | timacles an hour ago | parent | prev [-] | | America | | |
| ▲ | Muhammad523 an hour ago | parent [-] | | America is a continent. Maybe you were referring to the US | | |
| ▲ | badc0ffee 39 minutes ago | parent [-] | | In the English language, "America" refers to a country. It is synonymous with "The United States of America". I say this as someone who lives in the same continent as that country, but not in the country itself. Maybe you're thinking of "North America", "South America", or "the Americas". |
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| ▲ | hvb2 2 hours ago | parent | prev [-] | | Anything they say is legal until a judge says it's not. And to get to that point, you need to be willing to spend a lot more than 200$. | | |
| ▲ | 2 hours ago | parent | next [-] | | [deleted] | |
| ▲ | moralestapia 2 hours ago | parent | prev | next [-] | | Aah, the SV strategy that landed SBF, and many others, in jail. A classic. | | | |
| ▲ | basisword 2 hours ago | parent | prev [-] | | Not really. For example, in the UK you could report them to Trading Standards and they'll enforce the law on your behalf. |
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| ▲ | oulipo2 2 hours ago | parent | prev [-] |
| Well, when your policy is written by an AI, you can get shit like that |