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mikehearn 3 hours ago

"I need to let you know that we are unable to issue compensation for degraded service or technical errors that result in incorrect billing routing."

Not sure I've ever seen a company openly take this position. This is a crazy policy.

root_axis an hour ago | parent | next [-]

More likely its just an LLM hallucination, not a real policy that Anthropic has. Unfortunately for them, it's a bad look to showcase one of the main failure modes of their product in their own business process.

Henchman21 36 minutes ago | parent [-]

If they've let their AI write the policy, and then they repeat that as policy, how exactly is this an "LLM hallucination" and not a real policy?

teraflop 29 minutes ago | parent [-]

It's both, isn't it? If the AI writes the policy and is also responsible for enforcing it (by handling tickets and acting as a gatekeeper for which issues are escalated to humans who can do something about them), then the hallucination becomes real.

isoprophlex 2 hours ago | parent | prev | next [-]

More and more I feel that the one thing Github needs to turn the tide of bad press, is to allow adding clown or turd reaction emoji on comments

4lx87 2 hours ago | parent | prev | next [-]

Because it's illegal.

adamq_q an hour ago | parent | prev | next [-]

Bug filer posted that reply as a joke. Look at the username.

joenot443 34 minutes ago | parent | prev | next [-]

I think the OP posted that reply as a joke

moralestapia 2 hours ago | parent | prev | next [-]

Brought to you by, allegedly, the "Good" AI company.

an hour ago | parent | prev | next [-]
[deleted]
DetroitThrow 3 hours ago | parent | prev | next [-]

In many countries, this also isn't legally tenable.

greenmilk 3 hours ago | parent | next [-]

Is there any country where it is?

Pay08 an hour ago | parent | next [-]

Probably. There are a lot of countries, especially third world ones, with very lax legal systems, not to mention the multitude of countries where law basically doesn't exist.

pinkgolem an hour ago | parent | prev | next [-]

At least in Germany in B2B contracts that might be possible.

For b2c, no chance

timacles an hour ago | parent | prev [-]

America

Muhammad523 an hour ago | parent [-]

America is a continent. Maybe you were referring to the US

badc0ffee 39 minutes ago | parent [-]

In the English language, "America" refers to a country. It is synonymous with "The United States of America". I say this as someone who lives in the same continent as that country, but not in the country itself.

Maybe you're thinking of "North America", "South America", or "the Americas".

hvb2 2 hours ago | parent | prev [-]

Anything they say is legal until a judge says it's not.

And to get to that point, you need to be willing to spend a lot more than 200$.

2 hours ago | parent | next [-]
[deleted]
moralestapia 2 hours ago | parent | prev | next [-]

Aah, the SV strategy that landed SBF, and many others, in jail.

A classic.

verve_rat an hour ago | parent [-]

Worked for uber.

basisword 2 hours ago | parent | prev [-]

Not really. For example, in the UK you could report them to Trading Standards and they'll enforce the law on your behalf.

oulipo2 2 hours ago | parent | prev [-]

Well, when your policy is written by an AI, you can get shit like that