I agree that any company would struggle in such case. The thing is that everyone see that GH is pushing for more agents, their Copilot thingy, and AI everywhere, while basic functionality that people relies on is constantly failing.

If you push a lot of new features but your baseline is constantly failing, then something is wrong.

If you're seriously using agents, you'll know that if they didn't offer that then people would rapidly switch platforms if they didn't. Maybe not all of them yet, but soon it will be all.