>and the migration from the previous operating environment to the new one took longer and caused more disruption than anyone wanted

I mean, this is unacceptable by any metric. Downtime for a platform like this means lost revenue. If Amazon was down for weeks at a time how do you think that would affect them as a retailer? So at this point I can't imagine what the mystery purchasers are getting, certainly not a steady revenue stream? I can't imagine the user data is that valuable for such a niche market focus. Over the coming weeks and months, I will be delighted to observe more embarrassing fumbles from your nameless owners, and whoever you are because I suspect your given name is false as well.