> They have an obligation to their investors to make money with it.

It's bit more nuanced. The company management have fiducial responsibilities to the investors but also have responsibility to the company itself and its employees. E.g. Milton Friedman's shared-holder primacy is a crap philosophy and one of the most damaging ones to actual healthy free market economies. For example, in corporate bankruptcy in the US workers get paid before shareholders.

The courts have also tended to favor the company management as long as they're acting reasonably, so I've read. IANAL, but it shouldn't be too hard to say hey this support contract for a core piece of software reduces risk for us by X, Y or helps get Z feature.