It's the most ridiculous situation with council technology that they all use different providers for what are fundamentally the same functions. It's the same for council tax and a host of other services as it is for planning. Consequently, at least from the various portals I've used, they all do it badly. This absolutely could and should be done by a single, well funded central team.

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mnkyokyfrnd 8 hours ago | parent [-]

Unless you use a nationalised product for this; this is the best outcome.

	▲	doublesocket 8 hours ago \| parent [-]
		GDS was a national level effort and they certainly did a better, albeit not perfect, job than the myriad of private solutions councils use. There just doesn't appear to be the capability to properly specify and source IT at a council level.