This is MBAs doing what MBAs are trained to do. If you have a product like Windows with a large userbase that is no longer growing, you put the bare minimum effort into maintaining it while you leverage the large userbase to push growth in other parts of the company (in this case, Office subscriptions, Xbox, and online services). No amount of negative articles or online complaints will stop this because they don't change the incentives that the people in charge have. They don't care about ruining Windows because ruining Windows makes the stock price go up. I feel bad for the people who are stuck on Windows for one reason or another, it's going to be rough from here on out.