Wait few hours. Some CTO or PR guru will post a message here.

- We are totally revamping our processes. This never happened out of incompetence. Humans make mistakes. We are contacting the client for 1 year free renewal - waiving. Will mail a coupon code. We consider this issue closed.

There's Discworld bit [0] that often comes to mind for me, where the protagonist is reading a press-release by a fantasy version of a communications monopoly:

> The Grand Trunk’s problems were clearly the result of some mysterious spasm in the universe and had nothing to do with greed, arrogance, and willful stupidity. Oh, the Grand Trunk management had made mistakes—oops, “well-intentioned judgments which, with the benefit of hindsight, might regrettably have been, in some respects, in error”—but these had mostly occurred, it appeared, while correcting “fundamental systemic errors” committed by the previous management. No one was sorry for anything, because no living creature had done anything wrong; bad things had happened by spontaneous generation in some weird, chilly, geometric otherworld, and “were to be regretted.”

[0] Going Postal (2004) by Terry Pratchett

Have we ever got any response like than from GoDaddy ever in any of these issues over years?

Any direct followup from GoDaddy would be welcomed.

What even is "security" anyway? You don't know. I don't know. It's probably a made-up concept.

Or a very long "let me explain why this is ok actually" from a "random" account

HN is the only real support channel in tech. First level customer service is AI, second level is outsourced idiots who blindly follow a script, the third level is ”Issue has been closed”