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burnte 4 hours ago

> If I got a copy of the raw recording I might consider it. Maybe. Having that audio recording would be valuable to me.

We wouldn't be able to provide it because it's never kept. It's transcribed directly, and then only the note summary is kept. This is to ensure the recording and transcript can't leak (because they don't exist). This was one of my first questions for all of these tools. Where does the data go, how is it processed, what happens. One company refused to talk about it, so I refused to talk to them.

OptionOfT 3 hours ago | parent [-]

So how can you verify correctness of transcription and summary in a way that is repeatable over time?

EvanAnderson 3 hours ago | parent [-]

Agreed. That sounds like a recipe for "we don't know how 'the algorithm' came up with what it did" kinds of excuses when, inevitably, inaccuracies are found. It also seems, conveniently, to make the processing system practically unimpeachable.

defrost 3 hours ago | parent [-]

Any thoughts on https://news.ycombinator.com/item?id=47896064 ?