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jessriedel 4 hours ago

Besides making the airport more pleasant, targeting announcements to the relevant travelers also means they are much more likely to be heard. When 99% of announcements are irrelevant, we just mentally screen them out.

sefrost 4 hours ago | parent | next [-]

I had this experience starting a new company recently.

Every single SaaS product seemed to have a dozen onboarding floating modals that need to be dismissed. It would have been impossible to read them all. In most cases I had used the product a lot before but I simply had a new corporate email so they thought I was a new user.

So if any said anything important I wouldn’t know because I had to dismiss them all.

llsf an hour ago | parent | prev | next [-]

I agree... in early 2000, at Colombo (Sri Lanka) airport, they were calling my name, over and over, but never picked it up. I started to pay attention when some dispatched army guys (it was after the 2001 Tamil Tigers attack at the airport) were screening everyone at the airport asking for my name... ops sorry.

bdunks 4 minutes ago | parent [-]

I feel like you’ve held back on an interesting story

_false 3 hours ago | parent | prev | next [-]

I didn't realise that "quiet airport" still means there are targeted announcements

bombcar an hour ago | parent [-]

The idea is they first try to reach you via the app (I believe) and then announce to the area around the gate only - instead of all announcements going to the entire terminal.

MengerSponge 3 hours ago | parent | prev [-]

See "Alarm fatigue" https://en.wikipedia.org/wiki/Alarm_fatigue