It is standard practice to ask patients whether or not they want the scribe used, and in many cases required by law.

jubilanti 8 hours ago | parent | next [-]

For now. It always begins as voluntary. But then doctors will start to treat people who opt out the way TSA treats me when I opt out: a hostile adversary.

I already get glares and sighs when I dare to actually read every word of a multipage form I am expected to sign without reading. Was told once I would lose my appointment if I took longer than a few minutes to read more than 10 pages because I could not be checked in until I signed. Other patients are waiting, your exercise of your human rights is inefficient.

Then soon I'll have to pay a higher copay to opt out. Then I won't be able to opt out at all.

All in the name of optimizing patient NPS scores and patient throughput.

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kube-system 8 hours ago | parent | next [-]

I've never had this problem. IME every doctors office recommends showing up 15-20 minutes early to a new-patient appointment for the explicit reason of filling out paperwork.

	▲	jeffbee 6 hours ago \| parent [-]
		Right, doctors and CIOs get to use AI transcripts but you, a lowly patient, will write your name, address, and insurance policy number fifteen times with an exhausted Bic pen.

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tclancy 7 hours ago | parent | prev | next [-]

>For now. It always begins as voluntary. But then doctors will start to treat people who opt out the way TSA treats me when I opt out: a hostile adversary.

You sure this is a privacy issue?

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ryandrake 8 hours ago | parent | prev [-]

> Was told once I would lose my appointment if I took longer than a few minutes to read more than 10 pages.

I'd be finding a new doctor at that point. Ridiculous. I love it how doctors can be 30 minutes late for their appointments because they're running late and all their appointment delays are cascading, but if the patient reads a document for 5 minutes, they're the problem!

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burnte 4 hours ago | parent | prev [-]

There is no legal requirement to inform patients about the use of scribes, human or AI. If a telehealth session is recorded many states are two party and require telling the patient, but AI scribes are treated the same way other electronic tools are are are covered by your general informed consent policy. We inform patients in writing, their providers make the patient aware, and they are given the opportunity to opt out of the use. No recordings are kept, the session goes directly to transcription, that transcript is deleted after the note is saved.

	▲	kube-system 4 hours ago \| parent [-]
		I'm referring to recording laws, as you allude to.