> The category has never once, in sixty years, produced a product that reliably made good

In the same article the author was mentioning a few expert systems from the past that were quite obviously successful.

> on the promise printed on its marketing

Ah, _that_ promise. That promise is never fulfilled anywhere nor it is expected to.

Yeah I don't quite get his point here. He seems to be complaining that enterprise companies buy from other enterprise a d larger companies instead of him. It's a tale as old as time.

Enterprise buy from large companies because those large companies come with support teams, liability, expertise that you don't need to manage internally.

It rare I read an article that actively annoys me but there's something about how this is written that seems a little arrogant.