The inverse is also true, letting them whitewash their image by pretending they care about your privacy and seek to protect you will be good for their public relations, but only if we let them. I refuse to be this gullible and run to their defense for no apparent reason.

They can pretend all they want. I know what their business is, my opinion on the practices haven't changed.

And yet, they did a good thing. I will criticize everything else, but not what they did right. It doesn't mean I'll go out of my way to praise them either... if it wasn't your comment, I wouldn't have said anything at all.