I mean, make sense, of course. How else could they possibly know what users want? Run a bug tracker? Use their own software? Have more than one 9 of uptime? /s

Corporations can and will do every scummy thing permitted to them by law, so here we are. Until the US grows a backbone on issues of privacy, we shouldn't be surprised, I suppose. But the US won't be growing such a backbone anytime in the near future.

Use their own software? Microsoft?!