Or!

People understand that everyone makes mistakes and firing anyone who does only leads to people prioritizing hiding their mistakes vs. fixing them.

It’s helpful, whenever you find yourself saying something like, “the only real explanation to me”, to think of a good faith version before assuming that the most cynical take is reality.

I think there are mistakes and then there are mistakes.

There is a point where the postmortem needs to stop being blameless.

Getting things like this wrong is an existential risk to a important institution. We can’t be genuinely concerned about lost faith in institutions and also not hold them to the highest levels of accountability.

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