About Sunday/Monday last week right before it went down I noticed the site was supper buggy and failing to add things to cart, I emailed support and got a "we are checking the issue". Since it went down all I've heard from support is "Please be patient. Tindie will be back up soon as we are currently performing maintenance. At this time, we do not have an estimated timeframe to provide."

The fact that it wasn't communicated at all prior and not having a timeframe makes me thing this was probably an ops screw up.

I see this a lot with small independent sites with big userbases. Instead of being honest, they hide mistakes behind maintenance or blame it on hackers.