It's the PayPal model of customer service: they'll ban you at any time for any reason or none at all, but if you're very nice they might be willing to have a human look at that decision at some point, but probably not.

Oh yeah that happened to my paypal the one time I had a user donate to me!

At least the only action I was still able to perform was to refund the user, or paypal would have just kept the money.

Straight up PayPal and Venmo can go to hell. They banned my account, I painted a gun for a guy with a cerakote bale-on setup. He paid with PayPal and they banned me. His gun, just a legal service to paint it.

I pulled our company portal away from PayPal when they refused to restore my account.

Five years later, I tried to re-activate and the human I finally got to effectively told me to fuck off; so I will spend the rest of my life bashing that trash company at every chance.