I provide food and services for the homeless in my area working with friends outside of any non-profit. That the phone people get from non-profits become unusable in some number of months is a big complaint. Batteries dying is significant part of this (lack of security updates is another part). Replaceable batteries are something that a lot of people would want (especially the option to have several batteries).

Just as much, there's a certain HN complaint form that basically goes "any complaint about the crap that sold now is just programmer/civil-rights-fan/etc idiosyncrasy, real people want exactly this crap 'cause markets never lie".