> If you stood on the street corner and asked every passerby what they would change about their phone, I think you would be there all day before someone said "I wish I could replace the battery".

I doubt most people wouldn't even think that this is a thing they can wish for or that this is even within realm of possibility.

It has to be explicitly named as an option - as, I'm afraid, people have forgotten that you can have "nice things".

Also I feel rather uncomfortable every time somebody purports to be representitive of or know that "most people" want.