It’s the official communication that sucks. It’s one thing for the product to be a black box if you can trust the company. But time and time again Boris lies and gaslights about what’s broken, a bug or intentional.

> It’s the official communication that sucks. It’s one thing for the product to be a black box if you can trust the company.

A company providing a black box offering is telling you very clearly not to place too much trust in them because it's harder to nail them down when they shift the implementation from under one's feet. It's one of my biggest gripes about frontier models: you have no verifiable way to know how the models you're using change from day to day because they very intentionally do not want you to know that. The black box is a feature for them.