That is what I miss the most from the old stores. I knew when I went to Sears I'd get a good enough thing. I could often find the exact same thing under a different name for less elsewhere if I looked (Sears made no secret that their house brands were someone else's product with the Sears name on it). I knew I could often find better if I looked. However I could trust that it was a good enough product for my needs and so only a few people had any reason to try elsewhere. (the above used to apply stores like J.C. Pennies, and Wards - though Wards was already failing when I was a kid)

Amazon has everything, but I don't want everything. I want someone to the comparisons for me so decide what is good enough. Reviews are worthless - even when not a scam (which many are), most people buy one and so they can only report it works they don't know how it compares to some other model that they didn't buy.

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initatus 4 hours ago | parent | next [-]

This is me with Costco. They're selective with what they stock, their margins are capped so I know I'm not getting fleeced buying abject junk. I have bought stuff from them based on trust of the store and not knowledge of the product.

It's the opposite of amazon, where not only do I have no trust in anything, everything feels adverserial. If I'm not vigilant, I will get hosed. I find it extremely unpleasant.

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simplyluke 4 hours ago | parent [-]

In some ways. The asterisk on it that gets really frustrating for me is that there are often SKUs manufactures make for them that are actually worse in meaningful ways.

I almost bought my Bosche dishwasher from them last year, because it was a bit cheaper than getting it at lowes. And then I noticed buried in the detail that the reason for that was it didn't have an auto-open drying feature that was one of the main reasons I was buying the dishwasher.

I guess this is kind of the opposite side of it though. I had done a bunch of research, and if I'd wanted to skip that and just buy the dishwasher at costco I would have ended up with a very good option at a reasonable price, even if it didn't have every feature possible, and costco would have done the work of eliminating all the cheap builder-grade junk for me.

	▲	bluGill 3 hours ago \| parent [-]
		Not all builder grade is junk. Apartment owners want a cheap appliance that will last for a long time. So mixed in that price range is both junk and high quality stuff with only the features you need (and generally intentionally ugly because even though the cost is the same nice is something people will pay for)

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bluenose69 4 hours ago | parent | prev [-]

I agree with this entirely. I suppose it was partly an issue of limited floor space, but maybe the largest factor was that if a store sold junk mixed with good items, they could get a bad reputation.

Another factor of purchasing in "the old days", particularly for Sears, was that it was usually quite easy to get replacements for faulty products. None of this business of packaging things up, mailing them away and waiting. Walk up to the counter, show that the item was nonfunctional, and a cheery salesperson would go out back and get a new one for you. Sometimes they didn't even ask for a receipt. Sears had products that were "good enough", and they wanted customers to keep coming back. Of course it didn't last, but that wasn't just this particular company.