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consumer451 8 hours ago

I spent way too much money on a Peak Design backpack. 4 years in, the zipper broke. They honored the lifetime warranty, and swapped me for a brand new one.

That was my first time ever dealing with such a high-end product and a lifetime warranty.

Just sharing because it was a good experience.

petepete 6 hours ago | parent | next [-]

I love mine too, I have the messenger bag and the backpack. Both are in near perfect condition after years of use, commuting and travelling.

I love their camera straps and clips too, everything just works nicely together.

Swizec 8 hours ago | parent | prev | next [-]

Gonna echo that I love my Peak Design backpack. Only backpack I’ve ever owned that delighted me so much I told others and showed it off.

The design is a little dorky, especially now that every techbro in SF has one, but my god that thing has pockets and little details in all the right places. Been using mine for years and looks almost new.

One downside of high quality gear: Velomacchi (motorcycle bags/backpacks) seems to have gone out of business. Been using their stuff for almost 10 years. Feels indestructible, works great, but I’m never getting a replacement and I guess any warranty lasts only as long as the company …

hombre_fatal 8 hours ago | parent [-]

Peak Design is the rare travel backpack I could find that has one massive storage compartment instead of 5+ small compartments. So you can really pack that thing efficiently.

And the 45L variant is the biggest thing you can use as a carry-on.

https://www.peakdesign.com/products/travel-backpack?Size=45L...

I've never spent $300 on a backpack before. It kinda stung. It's well-thought-out though. I've had it five years and it's been through a lot.

The FAQ says to hand-wash it which is annoying though. There's no way you're gently washing out the sort of grime that my human oil leaves on the straps from real use, like clinging to your bare shoulders during a long sweaty trip through Mexico.

So I feel a lil mischievous tossing the thing into the washing machine every year. Same way I feel using an alcohol wipe on my Macbook screen.

AlotOfReading 7 hours ago | parent | next [-]

Echoing the efficiency. I just returned from a 1mo trip living out of the 45L, including a supply of dead-tree books.

That said, I've only had it a year and it's clearly not new anymore. Paint wear on the rivets, for example. I expect it'll be in rough shape when it's accumulated as many miles as the travel bag it's partially replacing.

vscode-rest 6 hours ago | parent | prev [-]

Annoying that there’s no “Made In X” declaration of origin on that site. Isn’t that required by law?

theideaofcoffee 6 hours ago | parent | prev | next [-]

+1 for Peak Design. I have yet to use the warranty, but the thing still looks new after lots and lots of travel, shoving under seats, tossed into train and bus overhead bins. The only real wear is the corners of the metal clip for the flap. Expensive, but in this case, you get what you pay for.

consumer451 3 hours ago | parent [-]

Yeah, they didn't question my warranty claim at all IIRC, and breaking the zipper was actually my fault. I had overstuffed the bag while in a giant hurry.

FireBeyond 6 hours ago | parent | prev [-]

Hah, around the time of COVID, I was in SF renewing my Australian passport. Went into the Peak Design store, and was talking about my V1 Backpack, and the employee there was basically intimating that [my extremely trivial issue], if it somehowwww got just a little worse, would be covered by their lifetime warranty and also, just FYI, since we're out of stock on them, I'd get a V2 instead.