| ▲ | tjarjoura 3 hours ago | |||||||
What do you anticipate to be the hardest part of supporting a self-hosted solution? I've worked a fair bit on converting SAAS -> self-hosted and always interested to hear others' pain points. I imagine a lot of the organizations that would find this most valuable, and would be willing to pay a lot, would be the same ones that would require something like this. | ||||||||
| ▲ | mc-serious 3 hours ago | parent [-] | |||||||
I think the hardest part is the environment/support matrix, not getting it to run in the first place. It’s usually pretty doable to make a system self-hostable on a happy path. The hard part is supporting it across lots of customer environments without being in the loop every time: custom IdPs, private networking, KMS/HSM/BYOK requirements, upgrade/migration paths, backup/restore, observability, and all the weird edge cases that only show up once other people operate it. And yes, I think your last point is right: the customers who care most about this category are often exactly the ones who will require self-hosted. What's your take? Curious what you found effective vs. what you deem hardest from your experience. | ||||||||
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